Terms of service
Last Updated: October 16, 2026
Welcome to Squishly™!
These Terms of Service govern your use of our website and your purchases from Squishly™. By accessing our website or placing an order, you agree to these terms.
Please read them carefully before using our services.
1. General Information
Squishly™ is an online store offering sensory toys, including our Butter Squishy products and related accessories.
Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Squishly™.
We reserve the right to update our website, products, pricing, and policies at any time, subject to applicable laws.
2. Products and Availability
We strive to provide accurate product descriptions, images, pricing, and availability information.
However, product colors, appearances, and dimensions may vary slightly due to manufacturing differences and screen settings.
We reserve the right to discontinue products, adjust prices, or limit quantities at our discretion.
If an item becomes unavailable after an order is placed, we will contact you to arrange an appropriate resolution, including a refund when applicable.
3. Orders and Payments
By placing an order through our website, you agree to provide accurate and complete billing, shipping, and contact information.
All prices are displayed in U.S. dollars (USD) unless otherwise indicated.
Payments are processed through the secure payment methods available at checkout.
We reserve the right to refuse or cancel orders when reasonably necessary, including suspected fraud, payment issues, or product unavailability.
If we cancel an order after payment has been collected, we will issue a refund.
4. Shipping and Delivery
We work with third-party fulfillment and shipping partners to deliver our products.
Shipping times may vary depending on your location, product availability, and carrier conditions.
Estimated delivery dates are not guaranteed unless expressly stated.
For additional information, please review our Shipping Policy.
Nothing in this section limits your rights under applicable consumer protection laws.
5. Returns and Refunds
We want our customers to have a positive shopping experience.
Returns and refunds are handled according to our Return & Refund Policy, which explains eligibility requirements, return procedures, and refund processing.
Please review that policy before making a purchase.
6. Product Use and Safety
Squishly™ products are intended for appropriate recreational and sensory use.
Our products are not food and should never be eaten or placed in the mouth.
Customers should follow all product instructions, warnings, and age recommendations provided with their purchases.
Children should use products under appropriate adult supervision.
Discontinue use if a product becomes damaged or begins to tear.
7. Intellectual Property
All original Squishly™ branding, logos, website content, and other materials owned by Squishly™ are protected by applicable intellectual property laws.
You may not reproduce, distribute, or commercially exploit our original content without permission, except as permitted by law.
Third-party trademarks and materials remain the property of their respective owners.
8. Website Use
By using our website, you agree not to:
- Engage in fraudulent or unlawful activities.
- Attempt to interfere with website security.
- Submit false or misleading information.
- Use our website to violate applicable laws.
- Copy or misuse protected website content.
We reserve the right to restrict access when necessary to protect our customers and website.
9. Third-Party Services
Our website may use third-party services, including payment processors, shipping providers, and e-commerce technology.
These services may have their own terms and privacy policies.
We are not responsible for independent third-party websites or services beyond our control, except where required by applicable law.
10. Limitation of Liability
To the extent permitted by applicable law, Squishly™ is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights.
11. Privacy
Your privacy is important to us.
Information collected through our website is handled according to our Privacy Policy.
Please review that policy to understand how personal information is collected, used, and protected.
12. Changes to These Terms
We may update these Terms of Service periodically to reflect changes in our business operations, website features, or legal requirements.
Updates will be posted on this page with a revised effective date.
13. Governing Law
These Terms of Service are governed by the applicable laws of the State of Texas, United States, without limiting any mandatory consumer protections that may apply.
14. Contact Information
For questions about these Terms of Service, please contact Squishly™ through the Contact Us page on our website.
Squishly™ — Stay Soft. Stay Squishy. 🧈