Shipping policy
Last Updated: October 01, 2026
At Squishly™, we’re committed to delivering your favorite squishy products safely and efficiently.
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
Once your order has shipped, you will receive a confirmation email containing tracking information when available.
Estimated Shipping Times
We currently focus on shipping within the United States.
Our proposed shipping estimates are:
- Order Processing: 1–3 business days
- Standard Shipping: 7–15 business days after dispatch
- Estimated Total Delivery: 8–18 business days
These are estimates, not guaranteed delivery dates. Actual delivery times may vary due to carrier operations, customs processing, weather, or other unexpected circumstances.
Shipping Costs
Shipping costs are displayed during checkout.
Any free shipping offers will be clearly indicated before purchase.
Order Tracking
Once your order ships, tracking information will be sent to your email address when available.
Tracking updates may take 24–72 hours to appear after shipment.
Shipping Delays
Occasional delays may occur.
If your order is delayed, please contact us through our website.
If we cannot ship your order within the promised timeframe, we will notify you and provide cancellation or refund options as required by applicable law.
Lost or Damaged Packages
If your order arrives damaged or is lost during shipping, please contact us with your order number.
We will investigate and provide an appropriate resolution.
Incorrect Shipping Addresses
Please ensure your shipping information is correct before completing checkout.
If you notice an error, contact us immediately. Address changes cannot be guaranteed after processing.
Customer Support
For shipping questions, please use the Contact Us page on our website.
Squishly™ — Stay Soft. Stay Squishy. 🧈